Last updated: April 10, 2025
Eager Birds Learning Solutions Pvt. Ltd. (“Eager Birds”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website www.eagerbirds.com and use our services.
By accessing or using our site, you agree to the terms outlined in this Privacy Policy and our Terms and Conditions.
1. Information We Collect
We collect the following types of information when you interact with our website or services:
a. Personal Information
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Full name, email address, mobile number, and other contact details
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Date of birth, age, and educational level (for student users)
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Payment and billing details (processed securely via third-party payment gateways)
b. Technical Information
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IP address, browser type, device type, and usage data
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Cookies and tracking technologies (explained below)
c. Usage and Interaction Data
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Course enrollments, attendance, progress, assignment submissions
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Support queries, reviews, and feedback
2. How We Use Your Information
We use your data to:
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Provide and personalize educational services
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Manage your account and course subscriptions
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Process payments and send transaction confirmations
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Respond to inquiries and support requests
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Send notifications, updates, and reminders (email, SMS, WhatsApp, app notifications)
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Improve our platform, curriculum, and user experience
3. Communications & Notifications
By using our platform, you consent to receive communications via:
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Email
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SMS and WhatsApp
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Phone calls
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Mobile app or website notifications
You may opt out of marketing or promotional messages at any time by following the instructions in those messages or by contacting us at support@eagerbirds.com.
4. Cookies and Tracking Technologies
We use cookies and similar technologies to:
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Enable website functionality
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Remember your preferences
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Analyze user behavior to improve services
You can control cookies through your browser settings. Disabling them may affect certain features of the site.
5. Data Security
We implement strict security measures to protect your personal information, including:
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Encrypted payment processing via authorized partners
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Secure access controls to user accounts
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Regular system monitoring to detect and prevent unauthorized access
However, no online transmission is 100% secure. Use of our site is at your own risk.
6. Data Sharing and Third Parties
We do not sell your personal information.
We may share your data only with:
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Trusted third-party payment gateways (for secure transaction processing)
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Service providers necessary to operate our platform (e.g., hosting, LMS, communication tools)
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Law enforcement or government authorities when legally required
External links (e.g., partner or sponsor websites) are not covered by this Privacy Policy. Review their policies before engaging.
7. Children’s Privacy
Users under 18 must use the platform under the supervision of a parent or legal guardian. We do not knowingly collect data from minors without parental consent.
8. Data Retention
We retain your information as long as necessary to provide our services, comply with legal obligations, or resolve disputes.
9. Your Rights and Choices
You have the right to:
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Access and update your personal information
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Request deletion of your data
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Withdraw consent to communications
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Ask questions about our data practices
To exercise your rights, contact us at support@eagerbirds.com.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the “Last updated” date. Continued use of the site implies your acceptance of any changes.
Contact Us
Have questions or concerns?
Email: support@eagerbirds.com
Address: Eager Birds Learning Solutions Pvt. Ltd., Kolkata, India